Shipping policy

Shipping Policy

All of our products are made to order and fulfilled through our trusted print partner, Gelato. This allows us to ship from locations closest to you whenever possible to reduce delivery times and environmental impact.

Please note: I do not ship orders myself. All products are made to order and fulfilled through my trusted print partner, Gelato. They print and ship from locations closest to you when possible, helping reduce both delivery times and environmental impact.

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Processing Times
Please allow 2-5 business days for production before shipping. You'll receive a tracking link as soon as your order is on its way.

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Estimated Shipping Times
Shipping speeds vary by location, but typical delivery times are  3–7 business days.

These are estimates only. Delivery times may be affected by seasonal volume, customs delays, or regional postal service disruptions.

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Shipping Costs
Shipping is free across the store but return shipping costs are the customer's responsibility. 

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Tracking Your Order
Most orders include tracking. If tracking is not available in your region, feel free to contact me directly and I’ll help you out.

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Issues with Delivery
If your package arrives damaged, or if it’s lost in transit, please reach out within 7 days of delivery. I’ll be happy to file a reprint or refund request with my production partner on your behalf.
📧 hello.imaginationcreations@gmail.com